If so, what then…?

Yast recently ran a promo from their blog.  They made it fun, interesting with blatant honesty.

My friend (who taught me most of what I know about Social Media) loved the candor about their “useless gadget” and Tweeted about it:

and @Yastdotcom Listened and then Rewarded.  THIS is how you train your customers, fuel WOM marketing and provide a healthy open environment.

Now I have to use Yast because Lundie loves it so much AND they have great customer service.

Social Media in your face!


About bethkolar

Owner at Center-Fit Kettlebell Club and Midlife Fitness Crisis

One response »

  1. lpinner says:

    They followed through, too! I am now the proud owner of a cute flashlight keychain that reminds me of a cool online tool every time I see it!

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